Shipping policy
** All orders over $75 CAD shipping within Canada and over $100 CAD shipping to the United States qualify for FREE standard shipping — no shipping charge will be applied at checkout. **
Processing Time
Orders are processed within 2–5 business days after purchase.
During high-demand periods, processing times may extend slightly.
Shipping Time
Once your order has been processed, estimated delivery times are:
- Canada: 3–10 business days
- United States: 5–10 business days
- International: 7–20 business days
Delivery times may vary depending on location, carrier delays, and customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. (Enter your shipping address to see “Free Shipping” Rate.)
Tracking
All orders include tracking.
You will receive a tracking number via email once your order has shipped.
Multiple Items
Items may ship separately depending on product availability and fulfillment location.
Delays
We are not responsible for shipping delays caused by:
- Carrier issues
- Customs clearance
- Incorrect shipping information provided at checkout
Incorrect Address
If an incorrect address is entered, please contact us immediately.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
We are not responsible for lost or stolen packages once marked as delivered.