Shipping policy

All orders are made to order. This allows us to reduce waste and maintain quality control on every item.

Processing Time

Orders are processed within 2–5 business days after purchase.
During high-demand periods, processing times may extend slightly.

Shipping Time

Once your order has been processed, estimated delivery times are:

  • Canada: 3–10 business days
  • United States: 5–10 business days
  • International: 7–20 business days

Delivery times may vary depending on location, carrier delays, and customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking

All orders include tracking.
You will receive a tracking number via email once your order has shipped.

Multiple Items

Items may ship separately depending on product availability and fulfillment location.

Delays

We are not responsible for shipping delays caused by:

  • Carrier issues
  • Customs clearance
  • Incorrect shipping information provided at checkout

Incorrect Address

If an incorrect address is entered, please contact us immediately.
We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
We are not responsible for lost or stolen packages once marked as delivered.